FAQs

Order questions? 
Please contact customersupport@36chambers.com. 

Can I return or exchange my item?
Before submitting your returns request, please make sure to carefully review our Returns & Exchanges Policy.

How long does it take Customer Support to respond?
We’ll try to get back to you within two business days.

I have a media inquiry. Who can I contact?
Please email support@36chambers.com.

I am interested in interning for 36 Chambers. Who can I contact?
Interested in passionate and emerging opportunities to learn? Contact us at opportunity@36chambers.com for current internship positions now!

I have a store/website and I'd like to carry your products. Who can I contact?
Please email support@36chambers.com with information about your store/website.

I didn’t receive an order confirmation, did my order get processed?
If you received an order number after you checked out, then yes, your order went through. An email confirmation will hit your inbox shortly.

Can I see the apparel in person?
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Can I pick up my order in person?
Sorry, we do not have that option currently.

My question wasn’t answered.
Please email us at support@36chambers.com.